{"id":975,"date":"2025-01-16T07:01:43","date_gmt":"2025-01-16T07:01:43","guid":{"rendered":"https:\/\/orangecountyglobalmedicalcenter.com\/?page_id=975"},"modified":"2025-10-28T06:59:46","modified_gmt":"2025-10-28T06:59:46","slug":"billing-and-payment","status":"publish","type":"page","link":"https:\/\/orangecountyglobalmedicalcenter.com\/billing-and-payment\/","title":{"rendered":"Billing and Payment"},"content":{"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-center billing-bg services_hero is-layout-flex wp-container-core-columns-is-layout-4c4918d7 wp-block-columns-is-layout-flex\" style=\"padding-top:4.28rem;padding-right:6.25rem;padding-bottom:4.28rem;padding-left:6.25rem\">\n<div class=\"wp-block-column is-vertically-aligned-center has-poppins-font-family is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"border-radius: 0.25rem;\nbackground: var(--Blue-Linear, linear-gradient(90deg, #2C3583 0%, rgba(10, 12, 29, 0.00) 100%));display:flex;align-items:center;gap:0.62rem;\nfont-size: 1.125rem;\nfont-style: normal;\nfont-weight: 400;padding:0.5rem 1.25rem; width:fit-content\">\n  <span style=\"color:#fff\">Home<\/span>\n  <span style=\"color:#F98600\">\/<\/span>\n  <span style=\"color:#F98600\">Help Paying Your Bill<\/span>\n<\/div>\n\n\n\n<h1 class=\"wp-block-heading has-base-2-color has-text-color has-link-color has-poppins-font-family wp-elements-bb027475b57fbcda52cb71f345a1163f\" style=\"padding-top:1.25rem;padding-bottom:0.62rem;font-size:clamp(1.976rem, 1.976rem + ((1vw - 0.2rem) * 1.905), 3.5rem);font-style:normal;font-weight:600\">Help Paying Your Bill<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group dipanshu-global-p has-global-padding is-layout-constrained wp-container-core-group-is-layout-cf4d166d wp-block-group-is-layout-constrained\" style=\"padding-top:5rem;padding-right:6.25rem;padding-bottom:5rem;padding-left:6.25rem\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-89b078ac wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-79b14ca5 wp-block-column-is-layout-flow\" style=\"padding-top:0rem;flex-basis:80%\">\n<h1 class=\"wp-block-heading has-poppins-font-family\" style=\"margin-top:0rem;margin-bottom:0rem;font-size:clamp(1.851rem, 1.851rem + ((1vw - 0.2rem) * 1.724), 3.23rem);font-style:normal;font-weight:600\">Help Paying Your Bill<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d52a924f wp-block-columns-is-layout-flex\" style=\"padding-top:1.25rem;padding-bottom:1.25rem\">\n<div class=\"wp-block-column has-global-padding is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-f07f703d wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-c5f6f0e4 wp-block-group-is-layout-flex\" style=\"border-right-color:#d9d9d9;border-right-width:0.1rem;padding-right:3.75rem\">\n<h4 class=\"wp-block-heading h4\">Pay by Phone<\/h4>\n\n\n\n<p>Payment Types Accepted: Credit Card, Debit Card<br>To make a payment by phone, please call the Central Business Office at (800) 270-0702<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-global-padding is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-f07f703d wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-c5f6f0e4 wp-block-group-is-layout-flex\" style=\"padding-right:3.75rem\">\n<h4 class=\"wp-block-heading h4\">Pay by Check<\/h4>\n\n\n\n<p>Orange County Global Medical Center PO Box 846733<br>Los Angeles, CA 90084-6733<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color has-poppins-font-family wp-elements-c4b1a17f8b757c7fd1f5e261008fb00a\" style=\"color:#6f6f6f;padding-top:0rem;padding-bottom:1.25rem;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\">The Charge Description Master (CDM), or chargemaster, is a comprehensive listing of items that could be billed to a patient, payer or healthcare provider. Hospital chargemasters are lengthy and complex documents.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full has-custom-border w-100-img h-25\" style=\"margin-top:0rem;margin-bottom:0rem\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"316\" src=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-7.png\" alt=\"\" class=\"wp-image-981\" style=\"border-radius:1rem\" srcset=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-7.png 890w, https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-7-300x107.png 300w, https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-7-768x273.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/figure>\n\n\n\n<p class=\"has-text-color has-link-color has-poppins-font-family wp-elements-c63034e14037ff2ce2598e471c9271a0\" style=\"color:#6f6f6f;padding-top:0rem;padding-bottom:0rem;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\">\u201cThe Centers for Medicare and Medicaid Services (CMS) established guidance which requires hospitals to make available a list of their standard charges online. Hospitals utilize a Chargemaster system, which is a list of charges for each service that might be provided to a patient. The Chargemaster rates are updated from time to time to accurately reflect the hospital\u2019s expenses to operate. These charges are the baseline rates for services provided at Orange County Global Medical Center that will appear on itemized statements.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-poppins-font-family wp-elements-855b361f79a678bddadfe28eb38569c7\" style=\"color:#6f6f6f;padding-top:0rem;padding-bottom:0rem;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\">Standard charges shown in the Chargemaster do not necessarily reflect the amount that a patient will pay for the services rendered. Government insurance plans such as Medicare and Medicaid (California MediCAL) do not pay the Chargemaster rates, but rather have their own set rates which hospitals are obligated to accept. Commercial insurance payments are based on rates agreed to by both the insurance carrier and the hospital and governed by the subscriber\u2019s coverage. Patients without commercial insurance or not covered by a government health care plan may qualify for discounts through Prompt Payment agreements or by qualifying for Charity Assistance.\u201d<\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-0e977243a29ff64c14d797169e10d25f\" style=\"color:#404040;padding-top:0rem;padding-bottom:0rem;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\"><a href=\"https:\/\/orangecountyglobalmedicalcenter.com\/pricing-transparency\/\" data-type=\"page\" data-id=\"1002\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\">Click here<\/mark><\/a> to access Pricing Transparency for Orange County Global Medical Center<br><a href=\"https:\/\/orangecountyglobalmedicalcenter.com\/financial-assistance\/\" data-type=\"page\" data-id=\"923\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\">Click here<\/mark><\/a> to access policy and forms for Financial Assistance<br><a href=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/Debt-Collection-Policy-FINAL.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\">Click here<\/mark><\/a> to access policy for Debt Collection (English)<br><a href=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/Spanish-Debt-Collection-Policy-FINAL.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\">Haga clic aqu\u00ed<\/mark><\/a> para acceder a la pol\u00edtica de Cobro de Deudas<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-poppins-font-family\" style=\"font-size:clamp(1.851rem, 1.851rem + ((1vw - 0.2rem) * 1.724), 3.23rem);font-style:normal;font-weight:600\">Hospital Bill Complaint Program<\/h1>\n\n\n\n<figure class=\"wp-block-image size-full has-custom-border w-100-img h-25\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"316\" src=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-8.png\" alt=\"\" class=\"wp-image-982\" style=\"border-radius:1rem\" srcset=\"https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-8.png 890w, https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-8-300x107.png 300w, https:\/\/orangecountyglobalmedicalcenter.com\/wp-content\/uploads\/2025\/01\/picture-8-768x273.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/figure>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-bbcb170d04223bfc9c23c7b935ba927a\" style=\"color:#6f6f6f;padding-top:0rem;padding-bottom:0rem;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\">The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to: <a href=\"https:\/\/hcai.ca.gov\/affordability\/hospital-fair-billing-program\/\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\">HospitalBillComplaint.hcai.ca.gov<\/mark><\/a><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f98600\" class=\"has-inline-color\"> <\/mark>for more information and to file a complaint.<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-90df24ef wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:1.5rem;border-top-right-radius:1rem;border-bottom-left-radius:1.5rem;border-bottom-right-radius:1rem;border-top-color:#d9d9d9;border-top-width:1px;border-right-color:#d9d9d9;border-right-width:1px;border-bottom-color:#d9d9d9;border-bottom-width:1px;border-left-color:#f98600;border-left-width:10px;padding-top:1.5rem;padding-right:1.88rem;padding-bottom:1.5rem;padding-left:1.88rem\">\n<p class=\"has-text-color has-link-color has-poppins-font-family wp-elements-50a085410828d11fefd9781df24dff8e\" style=\"color:#404040;padding-top:0;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.319), 1.13rem);\">For more information, visit the Central Business Office at 1301 N. Tustin Ave. Santa Ana, CA 92705<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-d3b846dd wp-block-group-is-layout-flex wp-container-1 is-position-sticky\" style=\"padding-top:0.5rem\">\n<div class=\"wp-block-group w-100 has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-367a1d0b wp-block-group-is-layout-constrained\" style=\"border-color:#d9d9d9;border-width:1px;border-radius:1rem;padding-top:1.25rem;padding-right:1.5rem;padding-bottom:1.25rem;padding-left:1.5rem\">\n<p class=\"has-poppins-font-family\" style=\"font-size:clamp(0.918rem, 0.918rem + ((1vw - 0.2rem) * 0.578), 1.38rem);font-style:normal;font-weight:600\">Information<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:0.75rem;margin-bottom:1.25rem;background-color:#d9d9d9;color:#d9d9d9\"\/>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-187baabe wp-block-group-is-layout-flex\">\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-202ff0e858ebc9a1715f129b12d62dc6\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"\/notice-of-privacy-practices\/\" data-type=\"page\" data-id=\"964\">Notice of Privacy Practice<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-30eb8b99c6dc5fa651fa4a943f2ff5fc\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"\/wp-content\/uploads\/2025\/01\/Allocation-Guidelines.pdf\" data-type=\"link\" data-id=\"\/wp-content\/uploads\/2025\/01\/Allocation-Guidelines.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Allocation Guidelines<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-13bc3758a2d87650ca0e2749f3d6f7c4\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"\/interpretation-services\/\" data-type=\"page\" data-id=\"1011\">Interpretation Services<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-40f6c844aa7e1c8bf287c8dd6e0a7e52\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"https:\/\/app.chartrequest.com\/\" data-type=\"link\" data-id=\"https:\/\/app.chartrequest.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Access Medical Records<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-1b147289bb6367dbd2c91e55f997a69b\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"\/wp-content\/uploads\/2025\/01\/Crisis-Standards-of-Care-OCGMC.doc\" data-type=\"link\" data-id=\"\/wp-content\/uploads\/2025\/01\/Crisis-Standards-of-Care-OCGMC.doc\">Crisis standards of care<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-6a62e3a33f4001f6a8b8a0ca894a9df3\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.156), 1rem);\"><a href=\"\/wp-content\/uploads\/2025\/01\/550883862_orange-county-global-medical-center_standardcharges.xlsx\" data-type=\"link\" data-id=\"\/wp-content\/uploads\/2025\/01\/550883862_orange-county-global-medical-center_standardcharges.xlsx\">CMS Regulation<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group w-100 has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-367a1d0b wp-block-group-is-layout-constrained\" style=\"border-color:#d9d9d9;border-width:1px;border-radius:1rem;padding-top:1.25rem;padding-right:1.5rem;padding-bottom:1.25rem;padding-left:1.5rem\">\n<p class=\"has-poppins-font-family\" style=\"font-size:clamp(0.918rem, 0.918rem + ((1vw - 0.2rem) * 0.578), 1.38rem);font-style:normal;font-weight:600\">Our Services<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"margin-top:0.75rem;margin-bottom:1.25rem;background-color:#d9d9d9;color:#d9d9d9\"\/>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-187baabe wp-block-group-is-layout-flex\">\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-b452ac1fc2c185c26bbfed2e4271e6ff\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/senior-behavioral-health-services\/\" data-type=\"page\" data-id=\"418\">Behavioral Health<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-303ee0b31512ce0aaea87d5d03a24588\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/cardiology-care-services\/\" data-type=\"page\" data-id=\"1031\">Cardiology Care<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-ecbe113b2bb705e91a85c29867ab7306\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/general-surgery-services\/\" data-type=\"page\" data-id=\"1046\">General Surgery<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-80a689135ba71a7285b409d901d8956e\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/maternal-care-services\/\" data-type=\"page\" data-id=\"1057\">Maternal Care<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-9b8e4d6dbfbb72f6a24e347b021da137\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/burn-center\/\" data-type=\"page\" data-id=\"433\">Burn Center<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-beadfe5d1efdd1e3ac1ad9332e01f76a\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/trauma\/\" data-type=\"page\" data-id=\"1070\">Trauma<\/a><\/p>\n\n\n\n<p class=\"ourServiceLink has-text-color has-link-color has-poppins-font-family wp-elements-7deee4e4e20284868c8e8978e9115fde\" style=\"color:#6f6f6f;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.056), 0.92rem);\"><a href=\"\/comprehensive-stroke-care\/\" data-type=\"page\" data-id=\"446\">Comprehensive Stroke Care<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Home \/ Help Paying Your Bill Help Paying Your Bill Help Paying Your Bill Pay by Phone Payment Types Accepted: Credit Card, Debit CardTo make a payment by phone, please call the Central Business Office at (800) 270-0702 Pay by Check Orange County Global Medical Center PO Box 846733Los Angeles, CA 90084-6733 The Charge Description [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"ub_ctt_via":"","footnotes":""},"class_list":["post-975","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/pages\/975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/comments?post=975"}],"version-history":[{"count":31,"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/pages\/975\/revisions"}],"predecessor-version":[{"id":1981,"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/pages\/975\/revisions\/1981"}],"wp:attachment":[{"href":"https:\/\/orangecountyglobalmedicalcenter.com\/wp-json\/wp\/v2\/media?parent=975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}